Head of Solution Design manages the Solution Design team to address the customer’s requirement with cost-effective, high quality warehousing solutions which can be effectively implemented and executed.
Job Requirements:
Education:
• Bachelor’s Degree
Experience:
• Experience in analysis, design or operations of International supply chains
• Direct experience in one or more core industry verticals
• Analytical with proficiency in translating complex requirements into tangible solutions
• Effective interpersonal and communication skills
Functional Competencies:
• Strong WnD knowledge
• Area Market knowledge
• Strong financial acumen
• At least 8 years of experiences in the industry with minimum 5 years experiences at the same level.
Solution Design:
- Overall responsibility for the tender Management function for Contract Logistics and Distribution tenders
- Responsible to allocate resources to each project
- Review the solutions prepared by the Solution Design team members to ensure accuracy and cost efficiency
- Build own solutions for major opportunities
- Develop the skills of the Solution Design team members by providing guidelines and training on methodology and proper usage of cost model
- Work with procurement to stay informed about real estate and new technologies in automation
- Work on consistently improving the hit rate
- Clear outline solutions in appropriate formats for presentation to customers and hand-over to the implementation team
- Assist sales team in joint meeting with customer to present the solution
Support customer implementation:
- Support Implementation manager in altering the solution design/process where needed to ensure optimal/ delivery outcome whilst in implementation phase
Support Product development:
- Channel requests for re-engineering, re-development of Solution product components to BPO
Key Metrics
Shared:
- P&L of WnD
- Customer Satisfaction (e.g NPS)
- Customer profitability
- Win rate (sum of customer sales)
- Share of L&S/non-ocean (%)
Individual:
- Win ratio
- Conversion ratio
Accountable for:
- % of offers go to 2nd round
- P&L, GP, EBIT for all customer pursuits
- On time offer submission
- Customer feedback on offer quality
- Cost accuracy in offers
Consulted about:
- Product Development
- Area WnD statergy
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
