PURPOSE
Manage and develop the local business relationship (controller in Vietnam) including performance for all customers interested in standardized products on short (sales cycles). The customer profile(s) and portfolio(s) are Forwarding accounts, the Product focused is Ocean freight, LCL, Landside Transportation, and especially the importation in the North of Vietnam.
Who We Are
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
What We Offer
Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.
On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.
On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.
Key responsibilities
- Client Strategy and planning:
- Manage and develop the relationships within the customer portfolio.
- Work closely with local product organization to grow and deliver revenue growth
- For customers with specific area importance, develop account business plans that encompass ocean as well as Logistic & Services products
- Manage:
- Maintain an overview of the customers business within the geography
- Identify and win opportunities relevant to O&L products direction setting
- Sell standalone products depending on customer need
- Define and deliver changes to business targets based on market/asset view: Work with the Capacity / Campaign Manager function to formalize the commercial plans and ensure maximization of assets.
- Customer satisfaction: Actively monitor local NPS across segments and drive local initiatives to improve customer satisfaction for all local Accounts
- Manage stakeholders across the area, region, and global functions: Actively provide feedback to the sales channel lead based on customer feedback and insights
Critical competencies
- At least 03 years’ professional working experience at commercial role(s) in logistics industry
- Sales experience / Business Development / Hunting new customers is a big plus
- Strong learning agility and passion for sales
- Ability to communicate, present and influence credibly and effectively at all levels of the organisation
- Language proficiency: native Vietnamese level, fluent English level
- Ability to articulate the distinct aspects of products and services
- Good business acumen and industry expertise
- Exceptional written and verbal communication skills
- Outstanding listening and negotiation skills
- Aptitude in delivering attractive presentations
- Self-motivated with a results-driven approach
#LI-DNI
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
