About Us
Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion of assets under management, as well as S$100 billion of funds under management held via six listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in thematic and tactical strategies. Its diversified real estate asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage and data centres.
Job Description
Responsibilities
Handle lead enquiries generated from various digital platforms e.g. emails, social media, Telegram and WhatsApp
Lead qualification (i.e. follow up on campaign leads via calls/emails), analysis and reporting
Manage the marketing mailbox and keep track of daily incoming enquiries
Assist to explore process improvement initiatives
Improve database quality for direct marketing by updating the agent/prospect databases and EDM subscriptions through the Customer Relationship Management (CRM) system and WhatsApp
Assist in event organisation when required i.e. to provide logistics support for agent site tours
Assist in the production / updating of marketing collaterals
Provide support in digital marketing campaigns
Assist in any other marketing research or ad-hoc duties as require
Requirements
Currently pursuing a Degree in Business Management, Marketing, or any other related disciplines
Passion for customer service
Able to work in a team and independently
Good communication skills
Knowledge of Microsoft Office and Excel is a must (advanced Excel knowledge in formulas / pivot table is an added advantage
Knowledge of Power BI, Canva, Photoshop or video editing software is an added advantage
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
