Our client is seeking a dynamic and experienced Assistant Retail Operations Manager to join their team in Singapore. This role offers an exciting opportunity to manage the day-to-day commercial operations of a leading retail brand, with a focus on achieving sales targets, improving service, and expanding the store network. The successful candidate will have the chance to collaborate with various functions, provide support to all stores, and contribute to the overall growth of the business.
What you'll do:
As an Assistant Retail Operations Manager, you will play a pivotal role in managing the daily commercial operations of our client's retail outlets in Singapore. Your primary responsibilities will include setting sales targets, ensuring high levels of customer service, analysing sales results and retail KPIs, and collaborating with cross-functional teams. You will also work closely with the Merchandising team to maintain optimal stock levels. Your commitment to upholding the brand's image through meticulous visual merchandising, staff grooming, and operational skills will be crucial for this role.
- Ensure high level of customer service and operational efficiency
- Set sales targets and ensure all points of sale reach these targets
- Compile and analyse sales results, retail KPIs and competitor activities regularly
- Collaborate with cross-functional teams to provide timely support to all points of sale
- Work closely with Merchandising team to ensure appropriate stock levels and timely replenishment
- Ensure all points of sale comply with standard operations and landlord policies
- Enhance brand image through store visual merchandising, staff grooming, and operational skills
What you bring:
The ideal candidate for the Assistant Retail Operations Manager position brings a wealth of retail experience along with a strong business acumen. With at least 3-5 years' experience in a similar role, you understand the importance of landlord relations and are adept at coordinating department store promotions. Your energetic and results-driven approach sets you apart from others. A keen interest in people development coupled with your ability to drive sales performance makes you an ideal fit for this role. Proficiency in English is required; knowledge of a local language would be advantageous.
- Bachelor’s degree in any field with strong business acumen and retail math
- At least 3-5 years of retail experience as an assistant retail operations manager
- Experience in landlord relations and coordinating department store promotions would be advantageous
- Strong sense of urgency, highly energetic, results-driven attitude
- Keen on people development and has the ability to drive sales performance
- Good spoken and written English; knowledge of a local language is an advantage
What sets this company apart:
Our client is a globally recognised brand known for its commitment to quality and innovation. They offer a supportive and inclusive work environment where every team member is valued for their unique contributions. This is an exciting opportunity to join a company that values its employees and offers opportunities for professional growth and development.
What's next:
Ready to take the next step in your career? Apply now!
Apply today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1441522 Allie Teh
